Carlene Shines

This Privacy Policy explains how Carlene Shines (“we”, “our”, or “us”) collects, uses, and protects your information when you visit our website, access our content, or purchase our products and services.

By using this Site, you agree to the collection and use of information in accordance with this policy.

Personal Information

We may collect personal information from you in a variety of ways, including when you visit our Site, opt in to receive a free resource, subscribe to our email list, or purchase a product or service. This information may include your name and email address. You may choose to visit the Site anonymously, however providing certain information may be required to access specific resources or offers.

Non-Personal Information

We may collect non-personal information about how users interact with our Site. This may include browser type, device type, operating system, and technical information about your connection. This helps us understand how people use the Site so we can improve the experience.

Cookies

Our Site may use cookies to enhance your experience. Cookies are small files stored on your device that help track usage and improve functionality. You can choose to disable cookies through your browser settings, however some parts of the Site may not function correctly as a result.

How We Use Your Information

We may use the information we collect for the following purposes: to deliver the resources or products you request, to improve customer experience and support, to send emails related to your opt-in, purchase, or enquiry, and to share updates, insights, and offers related to our work. You can unsubscribe from emails at any time using the link provided at the bottom of each email.

Email Communication

If you opt in to receive a free resource or join our email list, you may receive emails containing insights, updates, and promotional offers related to Carlene Shines products and services. You can unsubscribe at any time.

How We Protect Your Information

We implement appropriate data handling and security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Payments are processed securely via trusted third-party providers such as Stripe.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share limited data with trusted third-party service providers (such as email platforms and payment processors) only as necessary to operate our business and deliver our services.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies if you visit them.

Your Data Rights

Under UK GDPR, you have the right to access, update, or request deletion of your personal data. If you would like to do so, you can contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Continued use of the Site after updates constitutes acceptance of those changes.

Contact

If you have any questions about this policy or your data, you can contact:
hello@carleneshines.com

Company Information

Carlene Shines

16 Strawberry Fields, Easterton, Devizes, Wiltshire, SN10 4BB, United Kingdom