Carlene Shines

These Terms & Conditions apply to all transactions conducted through the websites and digital platforms operated by Carlene Shines. Whether the client is a consumer or a business entity, these conditions govern the purchase and use of digital products, services, and associated offerings such as courses, coaching, workshops, and live programs.

Article 1: Scope of Application

These Terms & Conditions apply to all transactions concluded through Carlene Shines websites and platforms. A “client” is defined as any natural or legal person placing an order with Carlene Shines, whether via our secure payment platform or other accepted means of payment.

Article 1a: Age Limit

Age restrictions apply: clients must be at least 16 years old to purchase digital products and at least 18 years old to participate in services such as coaching, workshops, or live programs. By placing an order, the client confirms they meet these requirements and comply with local laws in their jurisdiction. If these conditions are not met, access may be revoked and refunds issued where appropriate.

Article 2: Order

Any order placed through Carlene Shines platforms implies full and unconditional acceptance of these Terms & Conditions.

Article 3: Price

Prices are displayed in GBP (£) unless otherwise stated. VAT will be applied where required by UK law. Prices may change at any time, but the price charged will always be the price at the time of purchase.

Article 4: Payment

Payment is due immediately upon order. Payments are processed securely via third-party providers such as Stripe. Carlene Shines is not responsible for any bank fees, currency conversion fees, or additional charges imposed by financial institutions.

Article 5: Delivery

All products are digital unless otherwise stated. Delivery will be made via email, download link, or platform access. Access details will be provided after successful payment.

Article 6: Protection of Personal Data

Carlene Shines complies with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By using this site, you consent to the collection and use of your data for communication and service delivery. You have the right to request access to, correction of, or deletion of your data at any time. You may unsubscribe from emails at any time using the link provided.

Article 7: Intellectual Property

All content provided by Carlene Shines, including digital products, course materials, branding, and frameworks, is protected by intellectual property laws. You may not copy, reproduce, distribute, or resell any content without written permission.

Article 8: Refund Policy

Due to the digital nature of products, refunds are not guaranteed. Refunds may be considered where access cannot be provided or where technical issues prevent use. For live programs, specific refund terms will be stated at the point of purchase.

Article 9: Customer Support

For any enquiries, please contact: hello@carleneshines.com

Article 10: Applicable Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

Article 11: Company Information
Carlene Shines

16 Strawberry Fields, Easterton, Devizes, Wiltshire, SN10 4BB, United Kingdom